Microchat Blog

Microchat Blog

Did You Know?

FREE Webinar to supercharge your Customer Support Team with AI

At Microchat, we believe the best way to build trust with customers is through customer engagement. Our AI solutions enables brands of all sizes to get connected with customers and improve customer relationship, increase sales and boost lead generation. Join

Finding the Perfect Chatbot Platform

With so many chatbot platforms available, it can be overwhelming to choose the right one. Before selecting, clearly define your goals and target audience. Here are some of criteria you can run against to further define your goals. As we

Welcoming a New Era in Customer Experience with Generative AI

Meet Microchat AI – The AI-Powered Conversational CX Platform Customer experience is crucial in today’s highly competitive landscape, but delivering excellent CX can be challenging. Microchat makes it easy with its industry-leading conversational AI platform. But let’s be honest, chatbots

Free consultation with Microchat AI Agency

Free consultation with Microchat AI Agency Microchat started in late 2022 when COVID-19 was winding down across the nations. Microchat’s mission was to help small/mid-size businesses simplify their repetitive tasks, including answering customer inquiries about their products/services or capturing new

Transform Your Customer Engagement with Custom AI Chatbots or AI automation!

Exciting news! After much success building chatbots for small and medium enterprises, we at Microchat is pivoting our offerings to help accelerate the digital journey for small and medium businesses with AI automation. As an AI-first agency model, we understand

Microchat: The ultimate guide to building an education chatbot

Chatbots in education: How Microchat chatbot can help children learn anything in a more personalized and interactive way Epic Coding Team leveraged a chatbot platform from Microchat.io and built a program help children to enjoy more personalized and interactive learning

photo by Daniel Korpai

Chatbot’s role in DT (Digital Transformation)

Most companies are still in the early stages of their digital transformation journey, and chatbot technology can play a big role in helping them get there. Digital transformation is inevitable in today’s business landscape. In order to stay ahead of

Case Study – Epic Coding Studio

We recently worked on a project launching an Edutech product teaching tweens (9-12) how to code. STEM is a hot topic in early education sectors and coding is even hotter thanks to growing demands from the tech market. Epic Coding

Marketing companion with chatbot

Running a business, especially a brick-and-mortar one, without a digital presence is no longer feasible. Consumers use the internet for everything from product research to finding out where a business is located and operation hours. Even a simple, well-designed website

conversational Support - microchat

How to boost conversational support with a chatbot

It’s hard to offer customer support when you have a lot of customers. Some people just don’t want to call, and that’s why many businesses are switching from phone-based support to online chat. When users need help, they want to