With so many chatbot platforms available, it can be overwhelming to choose the right one. Before selecting, clearly define your goals and target audience.
Here are some of criteria you can run against to further define your goals.
As we further define business goals we can recommend the best options / platform out there to be integrated in your business.
Consider capabilities like advanced AI versus simple rule-based interactions, also an intuitive user experience that seamlessly matches your brand.
Ensure easy integration with key systems to enable personalized, up-to-date responses. Plus support key channels like website chat, social media, messaging apps and SMS can be critical.
What is your main use case for chatbot?
It’s critical to hash out the main use case so that the right chatbot solution can be identified and implemented.
Many times the only solution is to build as a custom solution out of multiple platforms.
Rather than going it alone, get a free consultation from Microchat. Our experts will evaluate your needs and recommend the ideal chatbot platform. Microchat builds fully customized chatbots optimized for lead generation, sales and support.
Connect with Microchat today for a free chatbot platform consultation. Their knowledgeable team will guide you to the perfect AI assistant to capture leads, engage customers and grow your business 24/7. With the right platform, you can delight customers and streamline operations.