Microchat Blog

Microchat Blog

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chatbot in ecommerce

Chatbots in Ecommerce

In the business of eCommerce, chatbots are nothing new. The popularity of chatbots is due to the rapid advancement of technology such as artificial intelligence and machine learning. As a result, AI-enabled chatbots grow more intelligent. They can use what

Ultimate AI support experiences

The Ultimate AI Support Experience: Chatbot + LiveChat

When customers expect a business to be available 24/7, it’s not always possible. But chatbots are the closest candidates that can help end this problem. When you maintain continuous communication between your customer and yourself at any time of day