Microchat Blog

Microchat Blog

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conversational Support - microchat

How to boost conversational support with a chatbot

It’s hard to offer customer support when you have a lot of customers. Some people just don’t want to call, and that’s why many businesses are switching from phone-based support to online chat. When users need help, they want to

Ultimate AI support experiences

The Ultimate AI Support Experience: Chatbot + LiveChat

When customers expect a business to be available 24/7, it’s not always possible. But chatbots are the closest candidates that can help end this problem. When you maintain continuous communication between your customer and yourself at any time of day