Microchat Blog

Microchat Blog

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FREE Webinar to supercharge your Customer Support Team with AI

At Microchat, we believe the best way to build trust with customers is through customer engagement. Our AI solutions enables brands of all sizes to get connected with customers and improve customer relationship, increase sales and boost lead generation. Join

Finding the Perfect Chatbot Platform

With so many chatbot platforms available, it can be overwhelming to choose the right one. Before selecting, clearly define your goals and target audience. Here are some of criteria you can run against to further define your goals. As we

Free consultation with Microchat AI Agency

Free consultation with Microchat AI Agency Microchat started in late 2022 when COVID-19 was winding down across the nations. Microchat’s mission was to help small/mid-size businesses simplify their repetitive tasks, including answering customer inquiries about their products/services or capturing new

Transform Your Customer Engagement with Custom AI Chatbots or AI automation!

Exciting news! After much success building chatbots for small and medium enterprises, we at Microchat is pivoting our offerings to help accelerate the digital journey for small and medium businesses with AI automation. As an AI-first agency model, we understand

Marketing companion with chatbot

Running a business, especially a brick-and-mortar one, without a digital presence is no longer feasible. Consumers use the internet for everything from product research to finding out where a business is located and operation hours. Even a simple, well-designed website

conversational Support - microchat

How to boost conversational support with a chatbot

It’s hard to offer customer support when you have a lot of customers. Some people just don’t want to call, and that’s why many businesses are switching from phone-based support to online chat. When users need help, they want to

chatbot in ecommerce

Chatbots in Ecommerce

In the business of eCommerce, chatbots are nothing new. The popularity of chatbots is due to the rapid advancement of technology such as artificial intelligence and machine learning. As a result, AI-enabled chatbots grow more intelligent. They can use what

Ultimate AI support experiences

The Ultimate AI Support Experience: Chatbot + LiveChat

When customers expect a business to be available 24/7, it’s not always possible. But chatbots are the closest candidates that can help end this problem. When you maintain continuous communication between your customer and yourself at any time of day